Improve your experience with Bluetooth by configuring settings on your phone.
iPhone®
Improve your experience with Bluetooth by configuring settings on your iPhone:
Get latest iOS version: Make sure the phone is updated to the latest iOS version: Settings – General – About – iOS Version.
Audio call routing: If your phone call is not automatically heard in the hearing aids, change call audio routing on your phone: Go to Settings > Accessibility > Touch > Call Audio Routing >Select Bluetooth Headset.
Turn off system sounds: Turning off system sounds such as keyboard clicks can greatly improve the experience with Phonak hearing aids. To turn them off on your iPhone(steps for iOS 16 or higher):
Go to Settings > Sounds and Haptics
disable Keyboard Feedback
disable Lock Sound
Go to Settings > Notifications
disable notifications for individual apps
Watch the video to learn how to do this:
Android™
Improve your experience with Bluetooth by configuring settings on your Android smartphone:
Get latest Android version: Make sure the phone is updated to the latest Android version: E.g., Settings – About phone - Version
Turn off system sounds: Turning off system sounds such as keyboard clicks can greatly improve the experience with Phonak hearing aids. To turn them off on your Android:
Go to Settings > Sounds & Vibration > System Sounds
disable Touch interactions
disable Dialing keypad
disable Keyboard
disable Charging
disable Screen lock/unlock
Go to Settings > Apps (Disable notification sound for individual apps)
Notifications set to "Silent"
This example is with a Samsung phone, for other phones the settings are similar. Use the search function in settings to help find them.
