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Inner Circle

Where possibilities, choices & commitment to excellence come to life

Established in 2017, Inner Circle is a partnership program created to support growth and unparalleled business support.

Inner Circle is designed to equip you with the tools and services you need to succeed in today’s market, and we’ll be by your side every step of the way! As a true partnership, our success is an outcome of yours.

Our focus, resources, and attention are aimed at you – our most loyal customer. From Success Points to Success Tools, White Glove services to Five-Star Center designation, the Inner Circle Program enables you to distinguish your practice and stand out in the market. We’re glad you are here!

We promote and value:

Professional development and growth in the ever-changing healthcare environment
Supporting best business practices
Commitment to the patient journey
Solutions and services to drive incremental growth
Superior service for our members every day

Learn more

Outperform your competition

Phonak partners, or as we refer to them Inner Circle Members, outperform non-members in the following key areas:

Greater gross revenue
Greater net profit margin
Annual hours worked
Provided more tele-health appointments
Offered more leasing and financing options
Received more new patients from physician referrals
Increased overall treatment rate
Improved front-office call to appointment conversion rates

Benefits of becoming an Inner Circle member

We support your business growth through a range of benefits:

Access to thorough and detailed research
Global training
Solutions and services to drive growth
Marketing support
Innovative hearing solutions that fit your patients’ needs

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Beyond Product

When you partner with Phonak, possibilities, choices and a commitment to excellence comes to life

As an Inner Circle member, you’ll earn Success Points for every hearing aid purchase. But we know that anyone can give you points. We give you Success Points!

After a decade of benchmarking analysis, we are able to identify the areas of business that will make the greatest impact on a practice. Then you can invest your points in the initiatives that drive your success.

Partnering with Phonak can help reshape the way your practice does business. Our experienced team members know what it takes to succeed in today’s market and partner with you to deliver a phenomenal patient experience resulting in increased success for your practice.

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Ready to take the next step?

Thank you for your inquiry.

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What people are saying about Inner Circle

The insight and resources provided by Phonak Inner Circle are invaluable. Inner Circle allows us to leverage the partnership with Phonak in a more meaningful way to alleviate obstacles.

— Kollene A. Cordero, Au.D. | Professional Hearing Services

The Inner Circle Program for me has been wonderful. I have found a squad, I have found a community, a little niche in the community within Inner Circle that makes me feel that I am a part of something bigger and that I am really making a difference in my local community.

— Megan Gerhart, Au.D. | ENT Allergy of Delaware

I really appreciate the various services offered, whether it be for general business support, such as training resources or early access to new products, or more focused options like billing/claims support or special marketing efforts.

— Gregory T. Swingle, Au.D. | Arizona Hearing Specialists