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Knowledge Base
Bluetooth®
- How-to Guides
- Troubleshooting
- Best Practices
- Helpful Tips
Need help connecting your Phonak hearing aids to your phone or Phonak apps? Here, you’ll find support articles with step-by-step guides and Bluetooth troubleshooting tips to help you connect your devices and keep them working smoothly.
Frequently Asked Questions
How to pair Phonak hearing aids to iPhone® for phone calls and media streaming
How to pair Phonak hearing aids to Android for phone calls and media streaming
How to troubleshoot poor quality of Bluetooth® audio streaming to my Phonak hearing aids
Support Articles
Explore all support articles and filter by topics to get the answers you’re looking for.
What do I need to use Auracast™ Broadcast?
Auracast™ Broadcast - Compatibility With Phonak Hearing Aids
Do I need an internet connection to use Auracast™ Broadcast?
Auracast™ Broadcast Troubleshooting
What if the QR code for Auracast™ Broadcast does not scan?
Auracast™ Broadcast Troubleshooting
I scanned the QR code for Auracast™ Broadcast but hear nothing – what should I do?
Auracast™ Broadcast Troubleshooting
The audio is delayed or cutting out when using Auracast™ Broadcast
Auracast™ Broadcast Troubleshooting
Other Key Topics
Looking for more? Explore other key topics that might interest you.
