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Knowledge Base
Knowledge Base

Device Help

  • How-to Guides
  • Troubleshooting
  • Best Practices
  • Helpful Tips

Have questions about daily use of your Phonak hearing aids? Here you will find helpful articles and step-by-step guides covering everything from flight mode and rebooting to troubleshooting performance issues, as well as product information to help you get the most out of your hearing aids. 

Frequently Asked Questions

Support Articles

Explore all support articles and filter by topics to get the answers you’re looking for.

Does Phonak Virto 312 have a flight mode?

Does Phonak Virto 312 have a flight mode? How to activate it?

Why is my Phonak hearing aid whistling?

Potential causes and recommended solutions for whistling sound in hearing aids.

Where can I find the Specific Absorption Rate (SAR) results for Phonak Bluetooth hearing aids?

Specific Absorption Rate (SAR) of Phonak Bluetooth hearing aids

Can I use my Phonak hearing aids with a loop system?

Loop system and Phonak hearing aids

Can I pair the left Phonak hearing aid to one phone/device and the right hearing aid to another phone/device?

Pairing one hearing aid to one phone/device and the other hearing aid to another phone/device

Other Key Topics

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