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Knowledge Base
Charging
- How-to Guides
- Troubleshooting
- Best Practices
- Helpful Tips
Have questions about charging your Phonak hearing aids? Here, you'll find helpful articles and step-by-step guides on how to properly charge your devices and troubleshoot any issues to ensure your hearing aids are always charged and ready to use.
Frequently Asked Questions
How long does it take to charge Phonak hearing aids?
Why is my Phonak charger not working?
Why are my Phonak hearing aids blinking red, yellow, or green when they are in the charger?
Support Articles
Explore all support articles and filter by topics to get the answers you’re looking for.
How to troubleshoot issues with my Phonak Charger Case Go?
Charger Case Go -Troubleshooting guide
Why are my Phonak hearing aids blinking red, yellow, or green when they are in the charger?
The indicator light on the hearing aid will show the charging state of the battery until the hearing aid is fully charged.
Why is the Phonak hearing aid LED light still blinking after charging for over 3 hours?
My Phonak hearing aid does not charge to 100%. Hearing aid is in the charger all night and the LED light on the hearing aid does not turn solid green.
Why is the LED light solid red when Phonak hearing aid is in the charger?
Indicator light on hearing aid is solid red while hearing aid is in the charger.
Can I use a power bank to charge my Phonak hearing aids?
Hearing aid batteries are charged with very low current draw. Most power banks read that low current draw as a signal that the connected device is fully charged and therefore, they do not charge, or stop charging after a few minutes.
Other Key Topics
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