Skip to main content
Choose another country or region to see content specific to your location.
A Smarter Approach to Hearing Aid Maintenance

A Smarter Approach to Hearing Aid Maintenance

  • At Phonak we want solutions that drive clients' well-being, to services that help businesses thrive, to improved processes to ensure that the experience with us is predictable, reliable, and results in positive outcomes for everyone. We feel that the care kit helps to feed into this philosophy by supporting both reliability and clinician efficiency and excellence.  
  • Service interruptions can impact both clients and hearing care professionals (HCPs). 38% of all service cases are resolved through simple filter replacement, and 50% of in-clinic service cases could be solved directly by clients. Waiting for service leads to hearing aid downtime, affecting user experience and clinic efficiency.
  • That’s why we created the Phonak Care Kit—a proactive solution designed to reduce preventable service visits, empower clients, and enhance clinic operations.
Empowering Self-Care, Anytime, Anywhere and Enhancing Efficiency and Service Quality

RIC CareKit

Check out how easy RIC maintenance is for your RICs

Content in kit

  • Care Guide (RIC)
  • 1 Cleaning spray
  • 52 Cleaning wipes
  • Cleaning brush set
    • 1 Brush
    • 2 Green vent cleaning wires
    • 1 Vent brush
  • 3 Boxes of CeruStop filters
    (a total of 24 wax filters)
  • 1 Microfiber cloth

Available exclusively through hearing care professionals

ITE CareKit

Want to know how to clearn your ITE hearing aids? Find how ITE CareKits can help you do this

Content in kit

  • Care Guide (ITE)
  • 52 Cleaning wipes
  • Cleaning brush set
    • 1 Brush
    • 2 Green vent cleaning wires
    • 1 Vent brush
  • 1 Drying cup
  • 6 Desiccant (drying) capsules
  • 6 Boxes of CeruStop filters (a total of 48 wax filters)
  • 1 Microfiber cloth

Available exclusively through hearing care professionals

BTE CareKit

Phonak care kits include all the tools you need to clean, protect, and maintain your hearing aids—simple daily care made easy.

Content in kit

  • Care Guide (BTE)
  • 1 Cleaning spray
  • 52 Cleaning wipes
  • Cleaning brush set
    • 1 Brush
    • 2 Green vent cleaning wires
    • 1 Vent brush
  • 1 Earmold blower
  • 1 Microfiber cloth

Available exclusively through hearing care professionals

50% of all services cases occurring in store or clinic can be solved directly by clients* minimizing the need for professional assistance and encouraging client's self-care and independence.

38% of all service cases are resolved through filter replacement* which takes up a significant amount of professional time when handled in clinic.

Care Guides

Refer to Phonak Care Guides for step-by-step instructions on daily, weekly, and monthly hearing aid maintenance.

Choose your hearing aid style:

Additional Phonak cleansing portfolio

Complementary products:

Cleaning maintenance

Drying maintenance

Footnotes

* Based on internal Sonova data collected from 2,601 Audiological Care clinics service incidents collected from Nov’23 to Jun ‘24