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Contact us

Do you have a technical question or a question about the connectivity of your Phonak hearing aids? Please visit our support pages. There you will find answers to frequently asked questions, instructions on how to use our products, our smartphone compatibility website as well as a form to contact us if needed.

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For hearing aid wearer/patient inquiries please fill out the form.
Thank you!

A Phonak Representative will be in contact as soon as possible.


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750 North Commons Drive,
Aurora, IL 60504

If you are a hearing care professional, please complete our Hearing Health Care Professional contact us form

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Phonak VA support

For questions on Phonak wireless devices, feel free to reach out to our team and call Phonak VA Customer Care Representative at 866-230-0110.

For specific Phonak hearing aid questions, your hearing care provider is ready to help you.

For more Phonak hearing aid information contact the U.S. Department of Veteran Affairs