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Knowledge Base
Knowledge Base

Device Care

  • How-to Guides
  • Troubleshooting
  • Best Practices
  • Helpful Tips

Have questions about the care and maintenance of your Phonak hearing aids? Here you will find helpful articles on how to clean your hearing aids, change wax filters, and replace batteries to keep your devices performing at their best. 

Frequently Asked Questions

Support Articles

Explore all support articles and filter by topics to get the answers you’re looking for.

How to replace the battery on Phonak rechargeable hearing aids?

Built-in and non-removable rechargeable batteries can be replaced during a service.

How to clean non-rechargeable Phonak Audéo hearing aids

Care and maintenance of battery powered RIC Phonak hearing aids.

How to clean non-rechargeable Phonak Naída and Sky hearing aids

Care and maintenance of battery powered BTE (Behind-the-ear) Phonak hearing aids.

How to clean rechargeable Phonak Audéo hearing aids

Care and maintenance of rechargeable RIC Phonak hearing aids.

What are the warranty terms for Phonak hearing aids?

Warranty Phonak hearing aids

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