Skip to main content
Choose another country or region to see content specific to your location.
Three types of Phonak hearing aids: behind-the-ear,  receiver-in-the-canal and in-the-ear.

User Guides for Your Phonak Hearing Aids

Get step-by-step support to set up, use, and care for your hearing aids with confidence. Whether you’re learning how to charge your devices, connect to Bluetooth®, clean your receivers, or understand advanced features, our guides help you get the most out of your hearing experience.

Your Hearing Care Professional may have shown you the basics, but questions often come up once you begin using your hearing aids day to day. Our digital user guides give you easy access to helpful information whenever you need it so that you can feel supported at home, at work, and on the go.

Hearing aids user guides

Choose a product category and find a guide for your device.

Other products and solutions user guides

Select product category and find your guide for your device

Requesting printed or older versions

If you need a paper version or a previous guide, we’re happy to help. Just request it, and we will send a copy within seven days.

If you cannot find the user guide you need, please get in touch with your local Phonak distributor. Choose your country here to see local contact information and support options.

Focused african business man in headphones writing notes in notebook watching webinar video course, serious black male student looking at laptop listening lecture study online on computer e learning

Not finding what you're looking for.

For technical or troubleshooting inquiries, our Support Pages offer answers to common inquiries through FAQsHow-to videos, and User Guides. If these resources don't resolve your issue, please contact our Technical Support Team here: Contact Us.

Please note that Technical Support Team cannot assist with adjustments to hearing aid internal settings, fitting-specific questions, physically damaged or lost products, or product pricing inquiries. Additionally, we do not make product recommendations; these should be determined by your Hearing Care Professional (HCP) based on your individual hearing loss. You can find your nearest HCP here: Find a Hearing Care Specialist | Phonak.