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Why can’t I answer calls using the button or double tap on my Phonak hearing aids?
Once the hearing aids are paired with a phone via Bluetooth, the multi-function button on the Phonak hearing aids can be used to accept and reject a phone call. A short push (less than one second) will accept an incoming call and a long push (press and hold more than two seconds) will reject an incoming call.
How to pair Phonak hearing aids to iPhone® for phone calls and media streaming
Connecting Phonak hearing aids to Bluetooth® on iPhone
Why does only one hearing aid connect to the myPhonak app?
My hearing aids are paired with the myPhonak app but only one of them is connecting.
Why can't my hearing aids pair or connect to the myPhonak app?
Troubleshooting pairing and connection issues with myPhonak
Why can I not pair or connect my hearing aids to myPhonak with my Motorola phone?
We are currently experiencing an issue with the myPhonak that may prevent successful pairing with some Motorola smartphones. Our technical team is actively working on a fix to resolve this as quickly as possible.
How to unpair Phonak hearing aids from iPhone®
Unpairing iPhone and Phonak hearing will disable wireless calls and streaming.
Can flight mode be accidentally activated on my Phonak hearing aids?
No Bluetooth connectivity when hearing aids are in a flight mode.
Connecting to your smartphone for phone calls, audio, and the app
How to change the wax filter with CeruStop on Phonak hearing aids
Replacing the wax filter with CeruStop on Phonak RIC (Receiver-In-Canal) hearing aids with a dome earpiece
Why do I see three Phonak hearing aids in my Bluetooth phone list?
Three hearing aids in the Bluetooth phone list