Professional Login-Order Online!
Order products online to receive enhanced service and support instantly. Easily share evidence and literature with your
Knowledge Base
Device Help
- How-to Guides
- Troubleshooting
- Best Practices
- Helpful Tips
Have questions about daily use of your Phonak hearing aids? Here you will find helpful articles and step-by-step guides covering everything from flight mode and rebooting to troubleshooting performance issues, as well as product information to help you get the most out of your hearing aids.
Frequently Asked Questions
How to reset my rechargeable Phonak hearing aids
Why is there no sound coming from my Phonak hearing aids?
Can I use Phonak hearing aids in the airplane?
Support Articles
Explore all support articles and filter by topics to get the answers you’re looking for.
Can I stream signals from an amplified stethoscope to Phonak hearing aids?
It is possible to stream signals from an amplified stethoscope to Phonak hearing aids. There are different configuration options depending on the chosen stethoscope.
Can flight mode be accidentally activated on my Phonak hearing aids?
No Bluetooth connectivity when hearing aids are in a flight mode.
Is Phonak Lyric available in my country?
Phonak Lyric™ - product availability
How to reset my rechargeable Phonak hearing aid if it won't respond to buttons?
Hearing aid becomes unresponsive (locks up)
Which batteries can I use with my Phonak non-rechargeable hearing aids?
Battery types
Other Key Topics
Looking for more? Explore other key topics that might interest you.
