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Knowledge Base
Knowledge Base

Bluetooth® 

  • How-to Guides
  • Troubleshooting
  • Best Practices
  • Helpful Tips

Need help connecting your Phonak hearing aids to your phone or Phonak apps? Here, you’ll find support articles with step-by-step guides and Bluetooth troubleshooting tips to help you connect your devices and keep them working smoothly.

Frequently Asked Questions

Support Articles

Explore all support articles and filter by topics to get the answers you’re looking for.

How to manage Bluetooth® pairing entries on your iPhone® after updating your Infinio hearing aids to Ultra

Bluetooth® Pairing Entries Following the Ultra Update

How to Manage Bluetooth® pairing entries on your Android™ smartphone after updating your Infinio hearing aids to Ultra 

Bluetooth® Pairing Entries Following the Ultra Update 

How to improve your experience with Bluetooth®

Improve your experience with Bluetooth by configuring settings on your phone.

How many Bluetooth® devices can I pair and connect to my Phonak hearing aids?

Phonak hearing aids can be paired with up to eight Bluetooth® devices.

How to disable Notification Sounds and System Sounds on an Android™ Smartphone?

Instructions for Samsung Galaxy

Other Key Topics

Looking for more? Explore other key topics that might interest you.

Not finding what you are looking for

If you’re unable to find the answers you’re looking for, we’re here to help. Our dedicated support team is ready to assist with any questions about your hearing aids, accessories, or troubleshooting needs.

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