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Contact Support
At Phonak, we’re dedicated to providing the support you need. Whether you have questions about your hearing aids, need technical assistance, or are looking for expert guidance, we’re here to help. Depending on your inquiry, you can reach out to your Hearing Care Professional or connect with Phonak Support for personalized assistance.
Select your country
You are currently on the Phonak global Website. For the most relevant support resources and contact options, please visit your local country site:
Other Countries
Depending on your inquiry, you can reach out to your Hearing Care Professional or contact Phonak Support.
When to contact a Hearing Care Provider
For the following types of inquiries, please contact your Hearing Care Provider directly:
- Adjusting internal settings
- Fine-tuning
- Repairs
- Lost devices
- Pricing
- Product recommendations
You can find a trusted hearing care provider near you to get started and determine which Phonak hearing aid solution is best for your unique hearing needs.
Contact Phonak Support
For technical support, you can submit your inquiry here. Before contacting us, we recommend reviewing our support resources, which cover common technical questions and troubleshooting tips.
If you didn’t find the answers you were looking for and your country isn’t listed above, you can contact Phonak Support using the webform below. Be sure to include details such as your hearing aid model and, for Bluetooth issues, your phone's model and operating system.