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Contact Support

 At Phonak, we’re dedicated to providing the support you need. Whether you have questions about your hearing aids, need technical assistance, or are looking for expert guidance, we’re here to help. Depending on your inquiry, you can reach out to your Hearing Care Professional or connect with Phonak Support for personalized assistance.


Female client in audiologist’s office

When to contact a Hearing Care Provider

For the following types of inquiries, please contact your Hearing Care Provider directly:

  • Adjusting internal settings
  • Fine-tuning
  • Repairs
  • Lost devices
  • Pricing
  • Product recommendations

You can find a trusted hearing care provider near you to get started and determine which Phonak hearing aid solution is best for your unique hearing needs.

 

Explore Resources

For technical inquiries and troubleshooting, we recommend exploring our support resources:

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Contact Phonak Support

Reach out to us using the form below. Be sure to include details such as your hearing aid model and, for Bluetooth issues, your phone's model and operating system.

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