Certain services provided by this website may require the collection and processing of your Personal Data. If you do not wish to provide your Personal Data, you may not be able to access certain parts of the website, or we may not be able to respond to your request.
During your visit to this website, Sonova may collect the following Personal Data:
The three legal bases for which we are collecting your Personal data is your consent, our legitime interest and our legal requirement.
Those Personal Data may be collected for the following purposes:
We will not sell, share or otherwise distribute your Personal Data to third parties except as providing in this Policy. Sonova may share your Personal Data with the following third parties: subsidiaries and other group entities of Sonova; to our partners, co-contractors and subcontractors to ensure the proper execution of the website and services; to public or governmental authorities if required by law.
The third parties to whom we may transfer Personal Data may be located outside the country in which we process your Personal Data. If this is the case, and if the importing third party is located in a country that is not considered to offer an adequate level of protection for Personal Data according to EU data protection law or other applicable data protection law, then we will implement appropriate procedures and measures to ensure an adequate level of protection.
These measures may vary from country to country, in accordance with applicable law. If you would like to know more about legal safeguards and mechanisms in place, please contact us at the address provided in the “Contact us” section.
Personal Data will not be kept longer than necessary for the above-mentioned purposes. This means that Personal Data will be deleted as soon as the purpose of the processing of Personal Data has been achieved. However, Sonova may retain Personal Data longer if this is necessary to comply with applicable law requirement, or if it is necessary to protect or exercise our rights.
Sonova implements a variety of security measures in order to protect Personal Data from security incidents or unauthorized disclosure. These security measures are based on appropriate industry security standards and include, inter alia, access controls, password, encryption and regular security assessments.
As may be relevant according to applicable data protection law, you may request access, to be informed, rectification, deletion, portability of your Personal Data, limitation or opposition to the processing of your Personal Data or withdraw your consent. You have also a right in relation to automated decision making and profiling. Please note that the exercise of such rights is not absolute and is subject to legal limitations.
If you have any concern about your Personal Data or want to exercise your rights, please contact us.
You also have the right to lodge a complaint with your local supervisory authority or the competent regulator if you consider that the processing of your Personal Data infringes applicable law.
Cookies are small files stored by most internet browsers to track visitor information and enable Sonova to make its web-offering more relevant to you. During your visit to our website, Sonova uses four kind of cookies. Their retention period depends on each country and the relevant application law, but we will store it for a minimum of six months according to the French data protection authority guidelines.
Social media plugins are a part of certain web pages of Sonova, and exist for social media providers (“Provider”); that is to say Facebook, Instagram, Twitter, LinkedIn, Google+, and Youtube. When you visit a page by clicking such a plugin your browser will connect to the respective social media server. At the same time, the Provider will know that you visited our website prior to landing on the social media site. If you are registered and have logged in with the relevant Provider, your visit can also be linked to your user account. The Providers in general do not provide specific information about which data are transmitted in the use of their social plugins. We, therefore have no definitive ability to verify the content and scope of the transmitted data or its use by such Providers. For further information about this, please consult the data protection stipulations of the relevant Provider. If you do not wish a Provider to collect data on you through our website, please deactivate the plugins in your web browser. If you wish to avoid a link to any existing user account, you must log out of the social media web page before your visit to our website.
This Policy applies solely to the use of this website. We may provide you with links to third party websites that may be of interest to you. However, please be aware that Sonova is not responsible for the content and availability of such websites and cannot guarantee the privacy practices of such websites.
For any questions, comments, or concerns about this Policy, or in order to exercise your privacy rights permitted by applicable law related to Personal Data, please contact our Data Protection Officer at the following e-mail address: firstname.lastname@example.org.
Valid from: February 2022