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I scanned the QR code for Auracast™ Broadcast but hear nothing – what should I do?

Auracast™ Broadcast Troubleshooting

Check that:

  • Your hearing aids are connected and support LE Audio (Hearing Aids | Phonak).
  • Confirm the broadcast is active.
  • System volume and media volume are up.
  • You are within range of the Auracast transmitter.
  • Try leaving and re joining the broadcast by clicking on “Try again”.