1594 Information we collect and how we use it | Phonak

Privacy Practices

 

This document describes the Sonova AG policy regarding information received about you during visits to our web site. Sonova recognizes the importance of protecting the privacy of information we may collect from our online visitors. The amount and type of information received depends on how you use our site.

We use general, not personally identifiable collected information to generate statistics and measure site activity to improve the usefulness of customer visits. During normal web site usage we do not collect or store personally identifiable information such as name, mailing address, e-mail address or phone number. There are instances where Sonova
requests personally identifiable information to provide the web site visitor a service or correspondence (e.g. mailed brochures). This information, such as name, mailing address, e-mail address, type of request and possibly additional information is collected to fulfil your request. The information is used by Sonova only to improve the services we provide you. It is never provided to any other company.

Internet users may decide to send Sonova personally identifying information. Sonova will use this information only to determine how to respond to the electronic mail. We will not use this information other than to resolve the matter identified in the e-mail.

We reserve the right to change our Privacy Policy. A revised Privacy Policy will apply only to data collected subsequent to its effective date. Any revisions will be posted at least 10 days prior to its effective da 1BC6 te.

Cookies

When you visit our site, we may send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser.

Cookies are small text files that websites often store on computer hard drives or mobile devices of visitors to their sites. They are used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

A cookie contains a unique number, which is used to recognize your computer when a user of your computer or mobile device returns to a website that it has visited previously. We use cookies to enhance the online experience of our visitors and to better understand how the website is used. We also use cookies to enable our and third-party advertising both on and off the website.

This website serves the following cookies to your browser:

  • Functional cookie – These are Cookies which are set up to improve the functionality of the website and/or application.
  • First Party cookie – These are Cookies which are set by a website and/or application and can only be read by such site.
  • Third Party cookie – These are Cookies which are set by third parties we use for different services (for example, website and/or application analytics or advertising).

You have the right to choose whether or not to accept cookies. You can block cookies by changing your browser settings so that cookies from the website cannot be placed on your computer or mobile device. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of the website.

We use cookies to improve the quality of our service by storing user preferences and tracking user trends, and to customize your experience including for advertising purposes. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some services may not function properly if your cookies are disabled.   

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