Professional Login-Order Online!
Order products online to receive enhanced service and support instantly. Easily share evidence and literature with your
Knowledge Base
Accessories
- How-to Guides
- Troubleshooting
- Best Practices
- Helpful Tips
Have questions about using your Phonak accessories? Here you’ll find helpful support articles with step-by-step guides to help you set up, use, and troubleshoot devices like the TV Connector, Roger microphones, and more.
Frequently Asked Questions
How to improve speech understanding when using Roger On?
How to set up the TV Connector
Why are my Phonak hearing aids beeping when using TV Connector?
Support Articles
Explore all support articles and filter by topics to get the answers you’re looking for.
Why doesn't my Phonak RemoteControl work with my Infinio hearing aids?
RemoteControl Compatibility
How can I connect my Phonak hearing aids to the TV?
The Phonak TV Connector device is recommended to stream the TV audio directly to the Phonak hearing aids. This will turn your hearing into a wireless stereo headset.
Can I still receive phone calls while watching television with the Phonak TV Connector?
Receiving phone calls while watching TV with the TV Connector
How can I pair the Phonak RemoteControl if I only use a hearing aid in one ear?
Pairing RemoteControl with one hearing aid
What should I do when my Phonak RemoteControl does not pair with my hearing aids?
Troubleshooting pairing issues with the Phonak RemoteControl device
Other Key Topics
Looking for more? Explore other key topics that might interest you.
