Doctor sitting at desk in medical practice using laptop
Young girl at medical examination or hearing aid checkup in otolaryngologist's office; Shutterstock ID 1201417399; purchase_order: -; job: -; client: -; other: -
Doctor smiling shaking hands with patient

Contact us

Do you have a technical question or a question about the connectivity of your Phonak hearing aids? Please visit our support pages. There you will find answers to frequently asked questions, instructions on how to use our products, our smartphone compatibility website as well as a form to contact us if needed.

Contact Support

Have a question? We’re here to help
Email us, or call to talk with a Phonak Support Rep in person

Phone: 1-800-876-1167
8am-5:30pm (ET) Monday to Friday

General Contact

Phonak Canada
80 Courtneypark Drive, Unit 1
Mississauga, Ontario L5W 0B3


1 - Hearing Instrument Customer Service
2 - Roger for Adult Customer Service
3 - Audiology Support
6 - IT Support
7 - Dial by Company Directory
8 - Roger for Education Customer Service


Placing an Order

Via Phone

Via email

Via eServices
Login now to Phonak Store