Doctor sitting at desk in medical practice using laptop
Young girl at medical examination or hearing aid checkup in otolaryngologist's office; Shutterstock ID 1201417399; purchase_order: -; job: -; client: -; other: -
Doctor smiling shaking hands with patient

Contact us

Do you have a technical question or a question about the connectivity of your Phonak hearing aids? Please visit our support pages. There you will find answers to frequently asked questions, instructions on how to use our products, our smartphone compatibility website as well as a form to contact us if needed.

Businesswoman using digital tablet in conference room meeting
Cropped image of man using smart phone
For hearing aid wearer/patient inquiries please fill out the form.
Thank you!

A Phonak Representative will be in contact as soon as possible.


Error occurred

This field is required
This field is required
This field is required
This field is required

Phonak Canada
80 Courtneypark Drive, Unit 1
Mississauga, Ontario L5W 0B3

If you are a hearing care professional, please complete our Hearing Health Care Professional contact us form


Contact Support

Have a question? We’re here to help
Email us, or call to talk with a Phonak Support Rep in person

Phone: 1-800-876-1167
8am-5:30pm (ET) Monday to Friday

Placing an Order

Via Phone

Via email

Via eServices
Login now to Phonak Store