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Knowledge Base
Knowledge Base

Device Care

  • How-to Guides
  • Troubleshooting
  • Best Practices
  • Helpful Tips

Have questions about the care and maintenance of your Phonak hearing aids? Here you will find helpful articles on how to clean your hearing aids, change wax filters, and replace batteries to keep your devices performing at their best. 

Frequently Asked Questions

Replacing wax filters

How to change the dome on Phonak hearing aids

Cleaning RIC hearing aids

How to change the wax filter with CeruStop on Phonak hearing aids

Changing domes

How to clean rechargeable Phonak Audéo hearing aids

Support Articles

Explore all support articles and filter by topics to get the answers you’re looking for.

How to replace the battery on ITE (In-the-ear) Phonak hearing aids?

When replacing the battery on Phonak ITE (In-the-ear) hearing aids, use the correct battery size and placement to extend the device's life and avoid damaging the battery door.

How to replace the battery on Phonak non-rechargeable hearing aids?

Phonak non-rechargeable hearing aids are powered by zinc-air batteries.

What are the warranty terms for Phonak hearing aids?

Warranty Phonak hearing aids

How to change the HF3 wax filter on Phonak hearing aids with receiver with SlimTip

Replacing the HF3 wax filter on Phonak RIC (Receiver-In-Canal) hearing aids with receiver with SlimTip.

How to clean rechargeable Phonak Naída and Sky hearing aids

Care and maintenance of rechargeable BTE (Behind-the-ear) Phonak hearing aids.

Other Key Topics

Looking for more? Explore other key topics that might interest you.

Not finding what you are looking for?

If these resources do not help to answer your question and you require further assistance with our products, troubleshooting or general inquiries please contact your local hearing care professional.

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