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Knowledge Base
Bluetooth®
- How-to Guides
- Troubleshooting
- Best Practices
- Helpful Tips
Need help connecting your Phonak hearing aids to your phone or Phonak apps? Here, you’ll find support articles with step-by-step guides and Bluetooth troubleshooting tips to help you connect your devices and keep them working smoothly.
Frequently Asked Questions
How to pair Phonak hearing aids to iPhone® for phone calls and media streaming
How to pair Phonak hearing aids to Android for phone calls and media streaming
How to troubleshoot poor quality of Bluetooth® audio streaming to my Phonak hearing aids
Support Articles
Explore all support articles and filter by topics to get the answers you’re looking for.
Why are my volume buttons on the phone not working when streaming Auracast™ broadcast audio to my hearing aids?
Changing the volume of an Auracast™ broadcast stream
Streaming music / calls are not working after initial pairing with my Windows laptop
What can I do with the Auracast™ Broadcast in myPhonak?
With Auracast™ broadcasts, hear live shared audio right through your hearing aids from TVs, theaters, concerts, and more. Connect easily whenever a broadcast is active.
How can I join an Auracast™ Broadcast stream?
You can join a Broadcast using that stream’s QR Code.
What do I need to use Auracast™ Broadcast?
Auracast™ Broadcast - Compatibility With Phonak Hearing Aids
Other Key Topics
Looking for more? Explore other key topics that might interest you.
