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Contact us

Do you have a technical question or a question about the connectivity of your Phonak hearing aids? Please visit our support pages. There you will find answers to frequently asked questions, instructions on how to use our products, our smartphone compatibility website as well as a form to contact us if needed.

Ärztin sitzt am Schreibtisch vor einem Laptop in einer Arztpraxis.

For general inquiries regarding product or troubleshooting issues, please contact your nearest Phonak provider.


Sonova Australia Pty Ltd
12 Inglewood Place
Norwest, NSW, 2153



Partner with us

As a Phonak partner, you’ll get access to one of the industry-leading hearing solutions, our extensive resource library, marketing support to help your business grow, community events, training, and more.

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