Packed with value-added features and unique personalisation options, myPhonak is a free, easy-to-use smartphone app that empowers you to take control of your hearing, promotes well-being, and fits seamlessly into your lifestyle.
Introducing additional functionalities to make your hearing experience more seamless and secure than ever before.
myPhonak account holders now have access to an additional, optional layer of security with Two-Factor Authentication1. In addition to entering a password to log in, Two-Factor Authentication requires users to enter a code that is sent to their registered email address or mobile number.
This optional layer of security can be set up in three easy steps:
The most popular myPhonak features are now accessible directly to your home screen. With the myPhonak widgets², you can easily check and make adjustments to:
A variety of health-tracking features keep you motivated to reach your hearing health and well-being goals, with additional features like:
Find comfort in knowing that you can connect with your hearing care professional for additional support—by appointment whenever you need it. Features include:
myPhonak can be used on Bluetooth® enabled smartphones and with compatible hearing aids that have Bluetooth connectivity. Check with your hearing care professional about using the Remote Support feature, which is available in most, but not all, countries.
myPhonak can be used on Apple iPhones with iOS® Version 15 or newer, or Google Mobile Services certified Android™ devices supporting Bluetooth 4.2 and Android OS 8.0 or newer.
The app can be used with the following Phonak hearing aids:
And Audéo M, Audéo B-Direct6
The hearing aids are set up and fitted to your unique hearing needs by a hearing care professional. Remote Control in the myPhonak app allows for simple and advanced sound modifications such as volume control, control of special features, and customized programs for unique listening situations, based on the fitting done by your hearing care professional.
Our video for more information on how to use remote control and advanced settings.
With Remote Control you can make simple and advanced sound modifications and update an existing program or save your changes as a new program. Contact your hearing care professional to discuss whether changes you've done can be saved into your automatic programs to minimize additional fine-tuning needs during the day.
You can set (optional) motivational goals with all Lumity and Paradise rechargeable hearing aids. With the latest myPhonak app, you can set goals and view the average wearing time of the hearing aids in different sound environments - Calm situations, Noisy situations, Music and Streaming - which can help them to acclimatize in a variety of different listening situations. Additionally, goals for steps can be set. Setting goals for wearing time and steps could motivate you to increase your hearing aid usage and activity.
Footnotes
1 Available for myPhonak account holders only
2 Widget functions differ on iOS® and Android®
3 Available on Audéo Fit only
4 Available on Paradise rechargeable, Audeo Fit and Lumity devices
5 Available on Audeo Fit and Lumity devices
6 Advanced Remote Control and Remote Support not available
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
App Store badge is a trademark of Apple Inc., registered in the U.S. and other countries.
Android, Google Play and the Google Play logo are trademarks of Google LLC.
IOS is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.