Contact Support

For technical or troubleshooting inquiries, our Support Pages offer answers to common inquiries through the Knowledge Base, How-to videos, and User Guides. If these resources do not help to answer your question and you require further assistance with our products, troubleshooting or general inquiries please contact your local hearing care professional.

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When to contact a hearing care provider
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Explore resources

When to contact a Hearing Care Provider

For the following types of enquiries, please contact your Hearing Care Provider directly:

Adjusting internal settings
Fine-tuning
Repairs
Lost devices
Pricing
Product recommendations

You can find a trusted hearing care provider near you to get started and determine which Phonak hearing aid solution is best for your unique hearing needs.

Find a provider

Explore Resources

For technical inquiries and troubleshooting, we recommend exploring our support resources:

Knowledge Base

How to Videos

User Guides