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Bluetooth® & Wireless Connectivity for Phonak Hearing Aids

Connect your hearing aids to your phone, TV, laptop, and other Bluetooth devices for clearer calls, streaming, and everyday listening.

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Person using Phonak Audéo™ EON hearing aids with connected devices.

Stay Connected with Phonak Hearing Aids

Whether you’re taking a phone call, streaming audio, or listening in a busy public space, Phonak hearing aids help you stay connected to the devices, experiences, and people that matter most. You Can:

  • Stream music, podcasts and other audio directly to your hearing aids
  • Make hands-free wireless phone calls
  • Stream audio from public venues with Auracast™ broadcast audio
  • Connect directly to Roger™ remote microphone technology
  • Control your hearing aids remotely using Phonak apps
Stay connected and enjoy a seamless listening experience—anytime, anywhere.

 

 
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Bluetooth® Compatibility

Wireless Calls & Music Streaming

Phonak hearing aids can connect directly to your favorite devices via Bluetooth®, letting you stream phone calls, music, podcasts and more straight to your ears. No extra headphones or accessories needed. Pairing works much like connecting to any Bluetooth® headset: simply enable Bluetooth® on your device, put your hearing aids in pairing mode, and select them from your device's Bluetooth® menu.

Once paired, your hearing aids automatically reconnect whenever both devices are in range. Phonak hearing aids are compatible with most Bluetooth® devices that support hands-free calling (HFP) and music streaming (A2DP), including:

  • Smartphones: iPhone and Android devices
  • Tablets: iPad and Android tablets
  • Laptops & computers: Mac and Windows
  • Smart TVs: for direct or accessory-assisted streaming

Devices with Bluetooth® version 2.1 or newer are generally supported. For the best experience, check your specific Phonak hearing aid model's compatibility, as direct streaming capabilities can vary by device and operating system.

Check device compatibility
 
Person using Phonak Audéo™ EON hearing aids in a theater with Auracast.

Auracast™ Broadcast Audio

Auracast™ broadcast audio is a Bluetooth® LE Audio feature that lets a single transmitter to broadcast sound to multiple nearby receivers – including compatible hearing aids. It is expected to gradually replace induction loop systems, offering clearer, better quality audio in public venues. 

Common places to use Auracast™ broadcast audio:

  • Houses of worship
  • Museums
  • Live theatre and cinemas
  • Bars and venues with silent screens

To connect, use the Auracast™ QR code scanner with the myPhonak app, or an OS-integrated Auracast™ Assistant on phones that support it.

 
Phonek Roger On Wireless Microphone

Roger™ Technology

What is Roger Technology?

Roger is an intelligent, wireless microphone technology that transmits speech directly to hearing aids and cochlear implants to help you hear clearly in noise and at a distance.

Functioning like a third ear, Roger technology picks up the speaker's voice and streams it wirelessly directly to the ears, helping to overcome background noise and distance. This allows people with hearing loss to learn, work, and socialize more easily in restaurants, classrooms, meetings, family gatherings, and other everyday environments, ultimately supporting greater inclusion and personal well-being.

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myPhonak App

How Do Phonak Hearing Aids Connect via Bluetooth®?

The myPhonak app uses Bluetooth® Low Energy (BLE) to create a secure wireless connection between your Phonak hearing aids and your smartphone. To connect, simply download the myPhonak app, enable Bluetooth® on your phone, and follow the in-app pairing instructions. Once paired, your hearing aids stay linked to the app for remote control, personalized settings and real-time adjustments.

To use the myPhonak app, your device must meet the following specifications:

  • i0S® 16.0 or later with Bluetooth® 4.2 or newer
  • Android™ 10.0 or later with Bluetooth® 4.2 or newer
 

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Not finding what you are looking for?

If these resources do not help to answer your question and you require further assistance with our products, troubleshooting or general inquiries please contact your local hearing care professional.

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Footnotes

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.

The Auracast™ word mark and logos are trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Sonova AG is under license.

IOS is a trademark of Cisco Technology, Inc. 

Android is a trademark of Google LLC.