Support for Phonak myCall-to-Text app

The Phonak myCall-to-Text app allows you to read, in real time, what the person on the other end of the phone says.

Country list

The app is available in the following countries / app stores: USA, Canada, UK, Germany.  

System requirements

  • Android™ 4.4 / iOS® 9 or newer
  • Active phone subscription
  • Access to 3G/4G/5G or WiFi network

How to start

  1. Download the myCall-to-Text app
        iPhone® and Android™
  2. Install the app on your smart phone
  3. For the app to work, enter your mobile phone number
  4. You will get an SMS with a registration code
  5. Enter the registration code and you're all set!

Subscription options


Free use

App to app calls: Unlimited
Outgoing local calls: A total of 1 hour trial included (valid for 3 months)
Outgoing international calls: not included
Incoming calls: Only if the phone partner has also installed the app.

Basic subscription

App to app calls: Unlimited
Outgoing local calls: 1 hour per month
Outgoing international calls: Must buy call credits
Incoming calls: Unlimited1


Pro subscription

App to app calls: Unlimited
Outgoing local calls: Unlimited national
Outgoing international calls: A total of 1 hour trial included, then buy credits
Incoming calls: Unlimited1


You find the country specific pricing information directly in the app.

(1) A specific myCall-to-Text virtual phone number is provided

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