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myPhonak app

The smartest way to get the most out of your Phonak hearing aids.

myPhonak app support

App functions
 

image my phonak app remote support function


 

Remote Support
 
Hearing Aid App with Remote Support | Phonak


 

My Hearing Aids
 
Share Real-Time Info with Hearing Specialists | Phonak


 

Remote Control
 
Exciting changes are coming to your online portal experience


 

Hearing Diary
 

Remote Support

  • Convenient remote video support from your hearing care professional
  • Real-time hearing aid adjustment over distance in real environment
    (restaurants, meetings, work and school)
  • A remote opportunity to test your hearing directly through the hearing aids with your hearing care professional.

My Hearing Aids

  • Status information of the connected hearing aids and hearing aid accessories
  • Battery state of charge
  • Wearing time statistics
  • Auto on / out of charger configuration
  • Bluetooth® phone call configuration
  • Tap Control configuration
Hearing Aid App with Remote Support | Phonak

Remote Control

  • Control volume and select programs for defined listening situations
  • Create own preferred settings and programs
  • Dynamic Noise Cancellation through improved Speech Focus slider
  • With myPhonak Memory the last used program is automatically activated after a phone call or any other stream from phone or TV

Hearing Diary

  • Rate your experience
  • Overview on hearing aid usage
  • Share your experience and feedback with your hearing care professional to optimise your hearing
  • Follow up on hearing goals with your partner

Discover myPhonak app in action

Smartphone compatibility

myPhonak app can be used on Bluetooth®-enabled smartphones.

Check if your smartphone is compatible Compatibility Checker

Hearing aid compatibility

Only compatible with hearing aids with Bluetooth© connectivity.

 

Download
 

Remote Support and Hearing Diary functionality is only available in Australia, Canada, USA, UK, Ireland, France, Spain, Italy, Germany and Switzerland. Some functionalities are device specific.

By downloading the app, you confirm that you, and in case you are not yet 17-years old, your parents or guardian agree to the terms of use and the privacy policy.

myPhonak app can be used on smartphones with Bluetooth®* Low-Energy (BT-LE) capability and is iOS®* Version 12 or newer.

myPhonak app can be used with Google Mobile Services (GMS) certified Android™ devices supporting Bluetooth 4.2 and Android OS 7.0 or newer.

 
 

Download from Google Play >

 

Download from App Store >

 

Instructions for use

Online Hearing Test

Online Hearing Test

Take our online hearing test to receive some quick and useful feedback about your hearing.

Take the 3-minute free online hearing test now!

Online Hearing Test

To view the instructions for use, you must have Adobe Acrobat Reader installed. Visit Adobe.com to download. To obtain a free paper copy of the instructions for use, please contact your local manufacturer representative. A copy will be sent within 7 days.

FAQs

Support

Other related products

*Apple, the Apple logo, iPhone, iPad and iOS are trademarks of Apple Inc., registered in the U.S. and other countries.

Android, Google Play and the Google-Play-Logo are trademarks of Google Inc.

Apple, the Apple logo, iPhone, iPad and iOS are trademarks of Apple Inc., registered in the U.S. and other countries.
Android, Google Play and the Google-Play-Logo are trademarks of Google Inc.