myPhonak
One app to capture health data and control your hearing aids
Remote Support
- Convenient remote video support from your hearing care professional
- Real-time hearing aid adjustment over distance in real environment
(restaurants, meetings, work and school) - A remote opportunity to test your hearing directly through the hearing aids with your hearing care professional.
Devices
- Status information of the connected hearing aids and hearing aid accessories
- Battery state of charge
- Bluetooth® phone call configuration
- Set up Bluetooth phone calls and streaming
- Set up tap control and cleaning reminders
- Tap Control configuration
- Hearing aid program management (edit, delete, additional information)
Remote Control
- Control volume and select programs for defined listening situations
- Create own preferred settings and programs
- Dynamic Noise Cancellation through improved Speech Focus slider
- With myPhonak Memory the last used program is automatically activated after a phone call or any other stream from phone or TV
Health
- The new myPhonak has been developed putting Health and well-being at its core.
- It became one app to capture health data and personalize your hearing aids.
- Numerous functions are available with the new Health section such as Steps*, Activity levels*, as well as Heart Rate tracking** and Distance walked and ran**.
- The Optional goal setting* for Steps and Wearing time keeps wearers motivated on their well-being journey.
* Available on Paradise Rechargeable and Audéo Fit
** Available on Audéo Fit
| Phonak Audéo Fit™ | Paradise Rechargeable | |
| Heart rate | • | |
| Distance walked and ran | • | |
| Steps | • | • |
| Activity levels | • | • |
| Optional goal settings | • | • |
Discover myPhonak in action
Smartphone compatibility
myPhonak can be used on Phones with Bluetooth® low energy (LE) capability running on iOS® Version 14 or newer.
myPhonak can be used on Google Mobile Services (GMS) certified Android™ devices supporting Bluetooth® 4.2 and Android OS 7.0 and newer.
Check if your smartphone is compatible Compatibility Checker
Hearing aid compatibility
Only compatible with hearing aids with Bluetooth© connectivity.
- Audéo™ Lumity
- Naída Paradise
- Audéo Paradise
- Audéo Life
- Audéo Fit
- Phonak Slim
- Virto P-312
- Audéo Marvel
- Bolero Marvel
- Audéo B-Direct
Download
Remote Support is available in 85 countries. Ask your HCP for more information.
By downloading the app, you confirm that you, and in case you are not yet 17-years old, your parents or guardian agree to the terms of use and the privacy policy.
myPhonak can be used on smartphones with Bluetooth®* Low-Energy (BT-LE) capability and is iOS®* Version 14 or newer.
myPhonak app can be used with Google Mobile Services (GMS) certified Android™ devices supporting Bluetooth 4.2 and Android OS 7.0 or newer.
To view the instructions for use, you must have Adobe Acrobat Reader installed. Visit Adobe.com to download. To obtain a free paper copy of the instructions for use, please contact your local manufacturer representative. A copy will be sent within 7 days.
Other related products
*Apple, the Apple logo, iPhone, iPad and iOS are trademarks of Apple Inc., registered in the U.S. and other countries.
Android, Google Play and the Google-Play-Logo are trademarks of Google Inc.