Phonak Apps
- How-to Guides
- Troubleshooting
- Best Practices
- Helpful Tips
Have questions about Phonak apps? Here you’ll find FAQs, step-by-step guides, and troubleshooting tips for Phonak apps — including the myPhonak app, myPhonak Junior app, and myRogerMic app. Explore our support articles to get the most out of your Phonak experience.
Frequently Asked Questions
How to pair and connect rechargeable hearing aids to the myPhonak app on an iPhone®
How to pair and connect rechargeable hearing aids to the myPhonak app on an Android™ smartphone
Is my phone compatible with the myPhonak app?
Support Articles
Explore all support articles and filter by topics to get the answers you’re looking for.
How to handle recurring errors during the firmware update for rechargeable Phonak hearing aids
Troubleshooting recurring errors during firmware updates in the myPhonak app
Which hearing aids are compatible with the myPhonak app?
myPhonak app compatible hearing aids
Which hearing aids are compatible with the myPhonak Junior app?
myPhonak Junior app: compatible hearing aids
Can I use the myPhonak app to adjust the volume during phone calls?
This functionality depends on the model of your hearing aids.
Why is my Phonak hearing aid no longer switching on automatically after being removed from the charger?
The hearing aid does not switch on automatically after being removed from the charger. I have to use the button on the hearing aid to turn it on.
What programs are available in the myPhonak app?
What programs can the user see in myPhonak? What are the predefined programs?
How to mute CROS in the myPhonak app?
CROS mute
How to adjust CROS settings in the myPhonak app?
CROS balance
Can I synchronize myPhonak Health data with Apple Health?
Sync myPhonak Health with Apple Health
How does Calories tracking work in the myPhonak app?
Calories tracking
Other Key Topics
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