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Phonak Infinio

Phonak Audéo
Phonak CROS
Phonak Virto™

Please note, paper copies and previous versions of user guides will be provided on request. A copy will be sent within 7 days. Please contact your local Phonak distributor if you do not find the user guide you are looking for.  Please choose your country here for local contact information.

Phonak CROS

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For technical or troubleshooting inquiries, our Support Pages offer answers to common inquiries through FAQs, How-to videos, and User Guides. If these resources don't resolve your issue, please contact our Technical Support Team here: Contact Us.

Please note that Technical Support Team cannot assist with adjustments to hearing aid internal settings, fitting-specific questions, physically damaged or lost products, or product pricing inquiries. Additionally, we do not make product recommendations; these should be determined by your Hearing Care Professional (HCP) based on your individual hearing loss. You can find your nearest HCP here: Find a Hearing Care Specialist | Phonak.

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