Skip to main content
Choose another country or region to see content specific to your location.
Phonak logo
Online hearing test

What internet speed is required for stable Remote Support session in the myPhonak app?

Bandwidth required for a Remote Support
Remote Support sessions requires a stable Wi-Fi/4G with at least 5Mbit/s of data transfer connection. For more information on the connection speed of your internet, check with your phone or internet provider.