Hearing loss during COVID-19

It is our priority and commitment to make quality hearing technology accessible while also doing our part to slow the spread of COVID-19 during these challenging times. Our facilities are exempt from the stay-at-home orders because we are considered an essential business. Hearing is essential.

At Phonak, we’ve taken several steps to continue business operations while maintaining a safe environment for our employees, our hearing care providers and consumers. We’ve restricted employee travel, created physical barriers between production team members, and implemented daily enhanced cleaning at all facilities.

We also continue to partner with hearing care providers to deliver hearing technology to those most in need while observing the specific instructions from the World Health Organization and the CDC as to how to navigate in today’s environment.

Start your journey online

Complete the Phonak Online Hearing Test from the comfort of your own home. A hearing care professional will then discuss these results with you and assess your candidacy for a hearing aid. Further appointments, including a complete diagnostic assessment, hearing aid fittings and adjustments, can be conducted in the hearing care professional’s office or virtually. With digital alternatives to face-to-face visits, you can access all your hearing care services to suit your individual needs with the same access to professional and personalized expertise.

Online hearing test. First step on a journey to your hearing aid.

Access remote support with your hearing care provider

With the myPhonak app, you can stay connected with your hearing care provider remotely in real-time through Phonak Remote Support. Learn more about myPhonak here.

Locating a hearing care provider

Need help finding a hearing care provider? Click here to find a trusted Phonak hearing care provider in your area. 

You can also contact Phonak directly.