Warranty Phonak hearing aids

What is the term of the warranty and for how long are the Phonak hearing aids serviced?

Local warranty

Please ask the hearing care professional where you purchased your hearing aid, about the terms of your local warranty.

International warranty

Phonak offers a one year limited international warranty, which is valid from the date of your purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, ear moulds and external receivers. The remedies under the international warranty are limited to the free repair of the hearing aid. The warranty is valid only if a proof of purchase is shown. The international warranty does not affect any legal rights that you might have under the local warranty or the applicable national legislation governing sale of consumer goods.

Warranty limitation

This warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in his/her office.