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Knowledge Base
Bluetooth®
- How-to Guides
- Troubleshooting
- Best Practices
- Helpful Tips
Need help connecting your Phonak hearing aids to your phone or Phonak apps? Here, you’ll find support articles with step-by-step guides and Bluetooth troubleshooting tips to help you connect your devices and keep them working smoothly.
Frequently Asked Questions
How to pair Phonak hearing aids to iPhone® for phone calls and media streaming
How to pair Phonak hearing aids to Android for phone calls and media streaming
How to troubleshoot poor quality of Bluetooth® audio streaming to my Phonak hearing aids
Support Articles
Explore all support articles and filter by topics to get the answers you’re looking for.
What can I do with the Auracast™ Broadcast in myPhonak?
With Auracast™ broadcasts, hear live shared audio right through your hearing aids from TVs, theaters, concerts, and more. Connect easily whenever a broadcast is active.
How can I join an Auracast™ Broadcast stream?
You can join a Broadcast using that stream’s QR Code.
What do I need to use Auracast™ Broadcast?
Auracast™ Broadcast - Compatibility With Phonak Hearing Aids
Do I need an internet connection to use Auracast™ Broadcast?
Auracast™ Broadcast Troubleshooting
How do I re-join an Auracast™ broadcast audio stream?
If you lost connection but are still in range, the hearing aids will try to reconnect for 10 seconds.
Other Key Topics
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