Three types of Phonak hearing aids: behind-the-ear, receiver-in-the-canal and in-the-ear.

User Guides

While your Hearing Care Professional may have shown you how to care for your hearing aids, you may have additional questions about caring for and using your hearing aids. Consult our user guides to learn more about your hearing aid devices.

Please note, paper copies and previous versions of user guides will be provided on request. A copy will be sent within 7 days. Please contact your local Phonak distributor if you do not find the user guide you are looking for.  Please choose your country here for local contact information.

Hearing aids user guides

Choose a product category and find a guide for your device.

Other products and solutions user guides

Select product category and find your guide for your device

Apps

Chargers

Accessories

Wireless microphones - Roger

Requesting printed or older versions

If you need a paper version or a previous guide, we’re happy to help. Just request it, and we will send a copy within seven days.

If you cannot find the user guide you need, please get in touch with your local Phonak distributor. Choose your country here to see local contact information and support options.

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Not finding what you're looking for.

For technical or troubleshooting inquiries, our Support Pages offer answers to common inquiries through FAQs, How-to videos, and User Guides. If these resources don't resolve your issue, please contact our Technical Support Team here: Contact Us.

Please note that Technical Support Team cannot assist with adjustments to hearing aid internal settings, fitting-specific questions, physically damaged or lost products, or product pricing inquiries. Additionally, we do not make product recommendations; these should be determined by your Hearing Care Professional (HCP) based on your individual hearing loss. You can find your nearest HCP here: Find a Hearing Care Specialist | Phonak.