Did you know that 89% of patients decide whether they want to book an appointment with a practice based on their first phone interaction?
Create an amazing first impression and boost overall patient outcomes with front office staff training. We designed this interactive, self-guided course to help your front line engage, guide, and empower patients on their journey to better hearing.
This program can:
- Maximize marketing ROI
- Increase call-to-appointment conversion
- Support incremental revenue
- Reduce missed or cancelled appointments
- Create an overall better patient experience
What’s included?
90-day access to the four e-learning modules (attendees can complete the entire course in less than 2 hours) and a personal participants guide.
Long-term benefits include:
- Enhanced patient experience
- Increased call to appointment conversion
- Improved marketing ROI
- Elevated engagement through employee development