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Insurance and Healthcare

After hearing loss is diagnosed, the next thought is how do customers live with hearing loss? Regardless of consumers’ ages, insurance coverage and healthcare play an important role in accessing support for hearing loss, including access to devices which include hearing aids. As a hearing care professional, we know that supporting your customers is utmost important to you.

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Regulations when counselling consumers

When counselling consumers on what hearing aids are available, there may be regulations in effect. These regulations may directly impact the consumer’s experience with hearing aids. If consumers have access to private health insurance, some payers will only cover specific models while other health insurance may cover a percentage of the cost.

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Easy Ordering

As a partner with Phonak, you have access to support for your business including access to our online store, a hub where you can access information vital to your clinic, including:

  • Pricing
  • Look up warranty status on Phonak products*
  • Invoice payment
  • Check order status, history and related documents
  • Tracking numbers for orders
  • Account Information
  • Support
  • Contact Information
  • Order Products through our online store

Benefits to Phonak’s online store

As a part of Phonak, our online Store can help streamline your clinic. From providing details about warranties, marketing support, checking order statuses and more, our online store is a fast and convenient way to place orders. The online store is available to you 24 hours a day, 7 days a week, even holidays and weekends. When placing an order online, you will have access to order history, supporting documentation, delivery estimates, fast shipping and increased order accuracy. While using our online store is one option, orders can also be placed over the phone.

Partnering with Phonak

Not a Phonak Partner yet? To become a partner please contact your Phonak Representative or email


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