Skip to main content
Phonak logo
Online hearing test

Why there is a difference between the Current steps value and the Step count graph in the Health section of the myPhonak app?

Step count graph shows lower values than the Current step count value
If the user hasn't updated myPhonak to the latest version, it is possible that they see a difference between the current step count value and the value in the chart, as steps in charts were updated every hour. We recommend to update myPhonak to see more often updates of steps and other health features.