To pair and connect non-rechargeable hearing aids, please launch myPhonak app and follow the steps:
1. Tap on “Pair device” to start pairing.
2. Turn on Bluetooth® to allow myPhonak to connect to the devices.
3. For the initial setup of the app Location Services must be enabled on the smartphone.
4. To enable pairing, restart the hearing aids by opening and closing the battery door.
5. Tap on “Continue” to start pairing process. App will be searching for devices.
6. “Device found” will appear on the app screen. Select your hearing aid. It can take some time for the hearing aid to connect.
7. Bluetooth pairing request for each hearing aid will appear on the phone screen. Tap “Pair”.
The Bluetooth pairing request might not appear in the foreground of the app. Instead, it may show up in the phone's Notifications list.
8. Hearing aids are now successfully paired to the app. Tap “Continue” to complete the process or select “Optional settings” to see how to enable hearing aid controls for phone calls and streaming.
