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How to clean rechargeable Phonak Naída and Sky hearing aids

Care and maintenance of rechargeable BTE (Behind-the-ear) Phonak hearing aids.

Daily  

  • Hearing aid: Inspect the earpiece and tube for earwax and moisture deposit. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse these parts with water, as this could cause moisture to be trapped in the tube. If you need to clean your hearing aid intensively, ask your hearing care professional for advice.  
  • Chargers: Make sure that charger slots are clean. Never use cleaning agents such as household detergents, soap, etc. for cleaning your charger. 


Weekly  

  • Hearing aid: Clean the earpiece with a soft, damp cloth or with a special cleaning cloth for hearing aids. For more in-depth maintenance instructions or for more than basic cleaning, please see your hearing care professional.  
  • Chargers: Remove dust or dirt from the charger slots with a lint-free cloth. 


Monthly  

  • Hearing aid: Inspect your hearing tube for color changes, hardening, or cracks. In the case of such changes, the hearing tube has to be replaced. Please see your hearing care professional. 


Important! 

  • Always make sure that the charger is disconnected from the power mains before cleaning. 
  • Always make sure that the hearing aids and charger are dry and clean before charging. 
  • Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.