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How to clean rechargeable Phonak Audéo hearing aids

Care and maintenance of rechargeable RIC Phonak hearing aids.

Daily  

  • Hearing aid: Inspect the earpiece for earwax and moisture deposit and clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse with water. If you need to clean your hearing aid intensively, ask your hearing care professional for advice and information on filters or drying methods.  
  • Chargers: Make sure that charger inserts are clean and clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your charger.  


Weekly  

  • Hearing aid: Clean the earpiece with a soft, damp cloth or with a special cleaning cloth for hearing aids. For more in-depth maintenance instructions, please see your hearing care professional. Clean the charging contacts on the hearing aid with a soft, damp cloth. 
  • Chargers: Remove dust or dirt from the charger inserts with a lint-free cloth.  

 

Important! 

  • Your hearing aid is equipped with an earwax protection to protect the speaker from earwax damage. Please check the earwax protector regularly and exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced. The earwax protection should be replaced every four to eight weeks on a regular speaker, and every one to two weeks on the ActiveVent speaker.   
  • Always make sure that the hearing aids and charger are dry and clean before charging. 
  • Always make sure that the charger is disconnected from the power mains before cleaning. 
  • Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.