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Why do I have Bluetooth® connection problems with my Phonak hearing aids in the car?

Connection problems in the car with Phonak hearing aids
If your car is equipped with a Bluetooth system which was previously paired to your mobile phone, it will try to connect your phone every time you enter the car. This may result in a connection loss to your Phonak hearing aids as a phone can only support one “headset” connection at a time. The exact behavior depends on the version and configuration of  your cars Bluetooth system. To prevent unwanted switching, you may consider to remove your cars Bluetooth system from the list of paired devices via the mobile phones configuration screen.