Skip to main content
Choose another country or region to see content specific to your location.
Knowledge Base
Knowledge Base

Accessories

  • How-to Guides
  • Troubleshooting
  • Best Practices
  • Helpful Tips

Have questions about using your Phonak accessories? Here you’ll find helpful support articles with step-by-step guides to help you set up, use, and troubleshoot devices like the TV Connector, Roger microphones, and more.

Frequently Asked Questions

Resetting the TV Connector

How to improve speech understanding when using Roger On?

Hearing Aids Beeping with TV Connector

How to set up the TV Connector

Speech understanding with Roger On

Why are my Phonak hearing aids beeping when using TV Connector?

Support Articles

Explore all support articles and filter by topics to get the answers you’re looking for.

How can I connect my Phonak hearing aids to the TV?

The Phonak TV Connector device is recommended to stream the TV audio directly to the Phonak hearing aids. This will turn your hearing into a wireless stereo headset.

What audio formats are supported by the docking station and which audio input formats are supported by the Roger On USB port?

Audio formats supported by the docking station and audio inputs supported by the Roger On.

Why doesn't my Phonak RemoteControl work with my Infinio hearing aids?

RemoteControl Compatibility

Can I still receive phone calls while watching television with the Phonak TV Connector?

Receiving phone calls while watching TV with the TV Connector

How can I pair the Phonak RemoteControl if I only use a hearing aid in one ear?

Pairing RemoteControl with one hearing aid

Other Key Topics

Looking for more? Explore other key topics that might interest you.

Not finding what you are looking for?

Focused african business man in headphones writing notes in notebook watching webinar video course, serious black male student looking at laptop listening lecture study online on computer e learning