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For professionals
PhonakPro Check
Remote diagnostics built for modern hearing care clinics
PhonakPro Check is an advanced remote diagnostic app designed for professionals to quickly test hearing aid components on-site with fast assessment of receivers, microphones, circuits and batteries — helping clinics identify issues early to reduce repair costs and turnaround times.
Designed to fit seamlessly into daily workflows, PhonakPro Check equips clinic staff with diagnostics that enhance operational efficiency, improve patient outcomes and deliver faster, more accurate care.
Software features
Tests the acoustic pathway and evaluates receiver, front microphone, and back microphone status. Provides step-by-step guidance to help clinicians troubleshoot and resolve any acoustic issues detected.
Evaluates the battery state of health (BSOH) and reports if the battery cell is within specifications or not. Battery check provides guidance on how to proceed if BSOH could impact the client’s wearing time.
Verifies that hearing aids successfully pair with devices and complete diagnostic checks, ensuring they meet all performance standards.
Opens a mobile-optimized Phonak Store page pre-filled with detected issues, allowing clinics to initiate repair orders with greater speed and accuracy.
Generates a client-ready PDF report summarizing device status. This report helps professionals build trust and demonstrate that the hearing aids are functioning as expected.
System requirements
Android 13 or newer
IOS 18 or newer
Works with tablets and smartphones
Compatible with Lumity and newer platforms