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Phonak wireless accessories and Phonak hearing aids

Why is my Phonak wireless accessory not working with my Phonak hearing aids?

Phonak hearing aids are using a new wireless technology and are compatible with the following Phonak accessories:

Wireless accessories:

  • TV Connector
  • Phonak RemoteControl
  • Phonak PartnerMic


Roger microphones:

  • Roger On
  • Roger Select 
  • Roger Table Mic II 
  • Roger Pen 
  • Roger EasyPen
  • Roger Clip-On Mic
  • Roger Touchscreen
  • Roger Pass-around


App:

  • myPhonak app


 

The following accessories are NOT compatible with Phonak Marvel, Paradise and Lumity hearing aids:

  • Phonak ComPilot
  • Phonak ComPilot II
  • Phonak ComPilot Air II
  • Phonak RemoteMic
  • Phonak DECT cordless phone
  • Phonak PilotOne
  • Phonak PilotOne II
  • Phonak EasyCall
  • Phonak EasyCall II


If you are unsure which Phonak accessory you have, please contact your hearing care professional.