峰力應用程式
- 操作指南
- 疑難排解
- 最佳實踐
- 實用提示
對Phonak應用程式有疑問嗎？在這裡，您會找到常見問題解答、逐步指南和Phonak應用程式的故障排除提示——包括myPhonak應用程式、myPhonak Junior應用程式和myRogerMic應用程式。探索我們的支援文章，以充分享受您的Phonak體驗。
常見問題
如何將充電式助聽器與iPhone®上的myPhonak應用程式配對和連接
如何將充電式助聽器配對並連接到 Android™ 智慧型手機上的 myPhonak 應用程式
我的手機是否與myPhonak應用程式相容？
支援文章
探索所有支援文章並按主題篩選以獲得您尋找的答案。
What to do when the Operating System (OS) on my phone is no longer supported by the app?
Unsupported Operating System: What It Means for Your Security and App Performance.
How to handle recurring errors during the firmware update for rechargeable Phonak hearing aids
Troubleshooting recurring errors during firmware updates in the myPhonak app
Why can’t I see the “Find my hearing aids” feature in myPhonak?
The “Find my hearing aids” feature is no longer available on some older Android devices.
How to repair connection issues with the myPhonak app on Android™ smartphones
Sometimes a connection to the hearing aids cannot be established after an app update, an OS update of the smartphone, or when the fitting of the hearing aids has changed. In this case, a full reset of the app is recommended which includes the deletion of the Bluetooth® pairings and any Bluetooth settings.
How to manage Bluetooth® pairing entries on your iPhone® after updating your Infinio hearing aids to Ultra
Bluetooth® Pairing Entries Following the Ultra Update
How to Manage Bluetooth® pairing entries on your Android™ smartphone after updating your Infinio hearing aids to Ultra
Bluetooth® Pairing Entries Following the Ultra Update
How to pair and connect rechargeable hearing aids to the myPhonak app on an Android™ smartphone
Setting up the myPhonak app on Android smartphone
How to pair and connect non-rechargeable hearing aids to the myPhonak app on an Android™ smartphone
Setting up the myPhonak app on Android
Why do my Phonak hearing aids hang up calls, pause streaming, or activate Voice assistant unexpectedly?
These behaviors may be caused by a high sensitivity level of Tap Control. You can adjust the sensitivity level to "Firm" in the myPhonak app settings. Low sensitivity reduces accidental activation of the Tap Control.
Why am I unable to pair both of my hearing aids to the myPhonak app at the same time?
When pairing with myPhonak, I can pair only one hearing aid at a time - either the right or the left - and I can’t pair both simultaneously.
