myPhonak
Login to your profile, up-to-date information surrounding your hearing needs
Knowledge Base
Phonak Apps
- How-to Guides
- Troubleshooting
- Best Practices
- Helpful Tips
Have questions about Phonak apps? Here you’ll find FAQs, step-by-step guides, and troubleshooting tips for Phonak apps — including the myPhonak app, myPhonak Junior app, and myRogerMic app. Explore our support articles to get the most out of your Phonak experience.
Frequently Asked Questions
How to pair and connect rechargeable hearing aids to the myPhonak app on an iPhone®
How to pair and connect rechargeable hearing aids to the myPhonak app on an Android™ smartphone
Is my phone compatible with the myPhonak app?
Support Articles
Explore all support articles and filter by topics to get the answers you’re looking for.
Which hearing aids are compatible with the myPhonak app?
myPhonak app compatible hearing aids
Why is my Phonak hearing aid no longer switching on automatically after being removed from the charger?
The hearing aid does not switch on automatically after being removed from the charger. I have to use the button on the hearing aid to turn it on.
How to adjust CROS settings in the myPhonak app?
CROS balance
How to mute CROS in the myPhonak app?
CROS mute
Which health-tracking features in the myPhonak app are supported by my hearing aids?
The availability of Health features depends on the Phonak hearing aid model you use.
Can I use the myPhonak app to adjust the volume during phone calls?
This functionality depends on the model of your hearing aids.
How does Calories tracking work in the myPhonak app?
Calories tracking
How is Distance walked or ran calculated in the myPhonak app?
Calculation of Distance walked or ran
Can I synchronize myPhonak Health data with Apple Health?
Sync myPhonak Health with Apple Health
What programs are available in the myPhonak app?
What programs can the user see in myPhonak? What are the predefined programs?
Other Key Topics
Looking for more? Explore other key topics that might interest you.
