주요 콘텐츠로 건너뛰기
다른 국가 또는 지역을 선택하여 해당 지역에 맞는 콘텐츠를 확인하세요.
Phonak logo
온라인 청력 테스트

Why can't I hear or see my hearing care professional during the Remote Support session?

No audio or video during my Remote Support session in the myPhonak app
The following points can have an impact:
  1. Check that your microphone and video are activated during the Remote Support in the myPhonak app.
  2. Check the volume level of your phone.