myPhonak
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기술 자료
포낙 앱
- 사용 설명서
- 문제 해결
- 모범 사례
- 유용한 팁
Phonak 앱에 대한 질문이 있습니까? 여기에서 Phonak 앱에 대한 FAQ, 단계별 가이드 및 문제 해결 팁을 찾을 수 있습니다 — myPhonak 앱, myPhonak Junior 앱 및 myRogerMic 앱을 포함하여. Phonak 경험을 최대한 활용하기 위해 지원 기사를 탐색하세요.
자주 묻는 질문
충전식 보청기를 iPhone®의 myPhonak 앱에 연결하는 방법
충전식 보청기를 Android™ 스마트폰의 myPhonak 앱에 연결하는 방법
내 전화기가 myPhonak 앱과 호환되나요?
지원 문서
모든 지원 문서를 탐색하고 주제별로 필터링하여 원하는 답변을 찾으세요.
What to do when the Operating System (OS) on my phone is no longer supported by the app?
Unsupported Operating System: What It Means for Your Security and App Performance.
How to handle recurring errors during the firmware update for rechargeable Phonak hearing aids
Troubleshooting recurring errors during firmware updates in the myPhonak app
Why can’t I see the “Find my hearing aids” feature in myPhonak?
The “Find my hearing aids” feature is no longer available on some older Android devices.
How to repair connection issues with the myPhonak app on Android™ smartphones
Sometimes a connection to the hearing aids cannot be established after an app update, an OS update of the smartphone, or when the fitting of the hearing aids has changed. In this case, a full reset of the app is recommended which includes the deletion of the Bluetooth® pairings and any Bluetooth settings.
How to manage Bluetooth® pairing entries on your iPhone® after updating your Infinio hearing aids to Ultra
Bluetooth® Pairing Entries Following the Ultra Update
How to Manage Bluetooth® pairing entries on your Android™ smartphone after updating your Infinio hearing aids to Ultra
Bluetooth® Pairing Entries Following the Ultra Update
How to pair and connect rechargeable hearing aids to the myPhonak app on an Android™ smartphone
Setting up the myPhonak app on Android smartphone
How to pair and connect non-rechargeable hearing aids to the myPhonak app on an Android™ smartphone
Setting up the myPhonak app on Android
Why do my Phonak hearing aids hang up calls, pause streaming, or activate Voice assistant unexpectedly?
These behaviors may be caused by a high sensitivity level of Tap Control. You can adjust the sensitivity level to "Firm" in the myPhonak app settings. Low sensitivity reduces accidental activation of the Tap Control.
Why am I unable to pair both of my hearing aids to the myPhonak app at the same time?
When pairing with myPhonak, I can pair only one hearing aid at a time - either the right or the left - and I can’t pair both simultaneously.
