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How to clean non-rechargeable Phonak Audéo hearing aids

Care and maintenance of battery powered RIC Phonak hearing aids.


Inspect the earpiece for earwax and moisture deposit.  Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse with water. If you need to clean your hearing aid intensively, ask your hearing care professional for advice and information on filters or drying methods.  


Clean the earpiece with a soft, damp cloth or with a special cleaning cloth for hearing aids. For more in-depth maintenance instructions or for more than basic cleaning, please see your hearing care professional.



  • Your hearing aid is equipped with an earwax protection to protect the speaker from earwax damage. Please check the earwax protector regularly and exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced. The earwax protection should be replaced every four to eight weeks. To replace the earwax protector on the receiver, only use the wax filter tool that was recommended by your hearing care professional. 
  • Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it. 
  • When you are not using your hearing aid, leave the battery door open so that any moisture can evaporate. Make sure that you always completely dry your hearing aid after use. Store the hearing aid in a safe, dry and clean place.