Bluetooth disconnect and reconnect

If the Phonak hearing aids are switched off, it will automatically disconnect from a paired device, such as the mobile phone. Other reasons for disconnecting from the phone:

• Verify your hearing aid did not run out of battery.
• Ensure you are within Bluetooth range, keeping in mind that factors such as physical obstacles, interference, environmental conditions, and battery status can affect connectivity.
• Make sure you have no other devices connected to your phone (such as the car Bluetooth system). This may cause your hearing aids to disconnect.
• Verify Bluetooth is active on your phone.